iHerb Opens Riyadh Fulfilment Centre to Boost MENA Expansion

iHerb has formally opened a new 40,000-square-metre fulfilment centre in Riyadh, marking a significant step in the global online retailer’s international growth strategy and its long-term commitment to the Middle East and North Africa (MENA) region.

Located at Building 8791, 105th Street, within Riyadh’s Special Integrated Logistics Zone, the 323,000-square-foot facility is designed to strengthen iHerb’s regional supply chain by enabling faster, more reliable and locally managed order fulfilment. The site operates in partnership with third-party logistics provider CJ Logistics and features climate-controlled, cGMP-compliant capabilities aimed at safeguarding product quality.

The company said the new facility will shorten delivery timelines, expand locally stocked inventory and help reduce shipping costs for customers in Saudi Arabia and across the wider MENA market. Equipped with advanced automation systems, including multi-shuttle racking and zone-to-zone picking, the centre supports end-to-end storage, inventory management and packaging operations.

“Opening a fulfillment center in Riyadh marks an important step in expanding our global footprint and deepening our presence in Saudi Arabia and the broader Middle East,” said Emun Zabihi, Chief Executive Officer of iHerb. “This investment allows us to bring products closer to our customers, improve delivery speed, and expand local availability while continuing to deliver the high-quality experience iHerb is known for worldwide.”

The Riyadh operation builds on iHerb’s long-standing relationship with CJ Logistics, which began in 2018 with the launch of the company’s first international fulfilment centre in Incheon, South Korea. That facility remains operational under CJ Logistics’ management.

“The launch of our Riyadh fulfillment center represents a strategic advancement of our global supply chain,” said Zach Thomann, Chief Operating Officer of iHerb. “By working with companies like CJ Logistics, we are leveraging proven operational expertise to ensure consistent service quality, faster fulfillment, and the flexibility required to support continued growth across the region.”

The investment aligns with Saudi Arabia’s Vision 2030 agenda to diversify the economy and position the Kingdom as a regional logistics and e-commerce hub. iHerb said support from Riyadh Integrated, the Special Integrated Logistics Zone operator, facilitated the establishment of the facility.

“The Middle East and North Africa region represents one of the most dynamic and fast-growing consumer markets globally, driven by a young, digitally engaged population with increasing purchasing power and a strong focus on health and wellness,” said Juan Robledo, General Manager of MENA for iHerb. “By establishing a fulfillment center in Riyadh, we are better positioned to serve customers with faster delivery, a wider product selection, and a more localized experience that reflects the needs and expectations of consumers across the region.”

The Riyadh site becomes part of iHerb’s expanding global network, which includes six fulfilment centres in the United States and international facilities in Hong Kong, China; Incheon, South Korea; and now Riyadh, Saudi Arabia. All centres operate under cGMP or ISO certifications and maintain climate-controlled environments to ensure consistent product quality worldwide.